| 8517 E. Sprague Ave. Spokane Valley, WA 509-927-9034 |
3025 N. Government Way Coeur d'Alene, ID 208-667-9757 |
Customer Survey
Dear Neighbor,
We at Lloyd's Automotive want you to be a very satisfied customer. We appreciate your business, and would like to take this opportunity to stop and ask for your report. We want to be your neighborhood service center.
To help us serve you better ... Please fill out this brief questionnaire. Thank you for your response.
|
|||||||||||
VerySatisfied |
Somewhat Satisfied |
Dissatisfied |
|||||||||
| 1. Were you greeted promptly and treated courteously by our managers? | |||||||||||
| 2. Did our managers clearly explain the recommended repairs? | |||||||||||
| 3. Did you have any work performed during this visit? | |||||||||||
| 4. Was your job finished on time? | |||||||||||
| 5. Was the work done correctly the first time? | |||||||||||
| 6. Overall, was our work satisfactory? | |||||||||||
| 7. Were the charges within estimate? | |||||||||||
| 8. Would you recommend our services to others? | Yes No |
||||||||||
| 9. Would you like us to call you for further discussion? | Yes No |
||||||||||
| 10. Which location did you visit? | |||||||||||
| 11. How did you first contact Lloyd's Automotive concerning your visit? | Telephone Visit to location | ||||||||||
| 12. If you contacted by phone, approximately how many rings did it take before the phone was answered? | Less than 2 rings |
More than 2 rings |
Not sure |
||||||||
| 13. How did you hear about us? Mail Newspaper Value Pack Coupon Clipper Yellow Pages Location |
|||||||||||
| 14. Additional comments or suggestions: | |||||||||||
Home | Location &
Hours | Coupons
& Specials | Testimonials | Customer Survey | Employment | |